Social & Community Manager

Role Objective

The Australian Contingent to Poland 2027 is seeking a Social & Community Manager to lead digital engagement across multiple platforms before, during, and after the 26th World Scout Jamboree.

This role is responsible for developing and implementing content strategies, overseeing community engagement, and managing a team to ensure effective social media coverage of the Contingent’s journey. During the Jamboree, this role will coordinate real-time content creation, ensuring key moments are shared with the Contingent and its supporters.

The Social & Community Manager will work closely with the Media Manager and broader Marketing & Communications Team to deliver consistent, engaging, and timely content while maintaining a strong and inclusive online community.

Key Responsibilities

• Develop and manage a content calendar for social media platforms, including Facebook, Instagram, YouTube, and Workplace

• Plan and execute pre-event digital campaigns, ensuring effective engagement with participants and their families

• Oversee real-time content creation and event coverage during the Jamboree, working with the Media Manager and content team

• Manage user-generated content (UGC), providing opportunities for participants to share their experiences through Contingent platforms

• Ensure short-form and long-form content is produced and published consistently, maintaining engagement throughout the event cycle

• Work closely with the Marketing & Communications Team to align messaging and branding across all digital platforms

• Lead a team of volunteers responsible for content creation and social media management

• Oversee workflow and file management to ensure efficient approval processes and content scheduling

• Engage with the Contingent’s online community, responding to questions and fostering positive interactions

• Prepare reports on content performance and engagement, identifying opportunities for improvement

• Attend regular team meetings and provide updates on social media and community engagement strategies

• Complete any other tasks reasonably required by the Marketing & Communications Director

Key Stakeholders

• Contingent members (youth and adults)

• Parents and guardians of youth members

• Contingent Management Team (CMT)

• Media Manager and Marketing & Communications Team

• National Support Team

Who We’re Looking For

We’re seeking someone who:

• Has experience in social media management, with a strong understanding of digital content strategy and community engagement

• Has excellent written and visual communication skills

• Can work effectively in a fast-paced and high-pressure environment, particularly during live event coverage

• Has strong leadership and teamwork skills, capable of managing volunteers and collaborating with multiple teams

• Can manage workflow, approvals, and scheduling efficiently

• Has strong problem-solving skills and the ability to adjust plans as required

• Is a current member of Scouts Australia and will maintain this membership throughout their tenure

• Holds and maintains a valid Working with Children/Vulnerable Persons Check and National Police Check, agreeing to any further checks as required

• Completes and maintains all mandatory Scouts Australia training requirements, renewing them as necessary

• Upholds the team charter, as well as Scouts Australia’s Adult Code of Ethics and Code of Conduct

Desirable Skills and Experience

• Experience at a previous World and/or Australian Jamboree

• Strong knowledge of social media trends and emerging technologies

• Experience in leading teams and managing volunteers

• Proficiency in Microsoft Office 365, online scheduling platforms, and content management tools

• Experience in event-based content planning and execution

Time Commitment

This role requires a flexible commitment, varying across the event cycle:

• Pre-event – Approximately 4+ hours per week, increasing as the event approaches

• During the Jamboree – Full-time commitment, managing content creation and engagement in real time

• Post-event – Assisting with content wrap-ups, engagement summaries, and final storytelling

This is a volunteer position, with a six-month probationary period to assess suitability.

How to Apply

To apply, email alyse.day@scouts.com.au with your expression of interest.

Please include any relevant examples of your previous work, such as social media campaigns, content you’ve created or a portfolio. We’d love to see what you can do!

Applications close May 10 2025.

About Scouts Australia

Scouts Australia is a Child Safe organisation, inclusive of all, regardless of gender, sexuality, race, religion, or abilities. We do not tolerate any form of harm, abuse, or neglect.

Our mission is to develop young people’s spiritual, physical, intellectual, emotional, social, and character growth, helping them become resilient, self-confident, and responsible citizens.

Scouting is the world’s largest non-formal youth education movement, with over 50 million members globally and around 70,000 members in Australia.